Common questions about the First Horizon member login and sign in page.
Where is the First Horizon sign in page?
Click Sign In at the top of firsthorizon.com and choose Personal Digital Banking. Enter your username and password.
What is my First Horizon username?
The username you created at enrollment, not your account or card number. Use Forgot Username on the sign in page to recover it.
How do I reset my First Horizon password?
Choose Forgot Password on the First Horizon sign in page, verify with a passcode and set a new one. Locked? Call 800-382-5465.
Is the First Horizon account login the same as the member login?
Yes. First Horizon account login, member login and personal sign in all describe the personal online banking login at firsthorizon.com.
How many failed attempts lock the First Horizon login?
A small number of wrong passwords locks the login for security; use Forgot Password or contact customer service.
Is the member login the same in the First Horizon app?
Yes. The app uses your online banking username and password; biometric sign in can be enabled afterwards.
Can two people share one First Horizon login?
Each client should have their own login; joint owners enroll separately.
What appears after First Horizon member login?
Checking, savings, money market, CDs, mortgages and consumer loans, plus transfers, Bill Pay, Zelle®, eStatements, alerts and card controls.
Is there a separate First Horizon business sign in?
Business clients choose Business Digital Banking on the same sign in page. See the
login account page.
Who helps if the First Horizon sign in still fails?
Customer service at 800-382-5465 or any First Horizon branch with photo ID.
Can I change my First Horizon username?
Yes, from Profile settings after login or through customer service.